Until now the MRCC Falmouth was acting as Competent Authority for receiving and processing of SSAS alert messages for all Red Ensign Group ships. From 15th February 2016 this function has transferred to the new HM Coastguard's National Maritime Operations Centre (NMOC) in Fareham, Hampshire. Ship Security Alert Systems on board affected ships should be reprogrammed with the new alert e-mail address. Further all CSOs should be aware about the changed 24/7 contact details.
During a transitional period until 1st July 2018 the old e-mail address and contact number keep simultaneously valid.
MARSIG doesn't publish the new alert address and 24/7 contact details on its website to avoid any abuse by e-mail spam. CSOs should get in contact with their Flag Administration for detailled information in this regard.